Terms and Conditions

Please read these Terms and Conditions carefully. Access to, and use of The Readability Group Ltd ("We", Us" or "Our") products ("Products"), services ("Services"), and website ("Website") at survey.thereadability.group, is conditional on your agreement to these Terms and Conditions. You must read, agree with, and accept all of the Terms and Conditions contained within. By interacting with, or using our Products or Services or by visiting or accessing the content at our Website, you agree to be bound by these Terms and Conditions and you indicate your continued acceptance of these Terms and Conditions.

Intellectual Property Rights

You acknowledge that all intellectual property rights related to any online survey data belong to The Readability Group, and that the rights to use Our online surveys are licensed (not sold) to you, and that you have no rights in, or to, Our online surveys or any information therein other than the right to use them in accordance with these Terms and Conditions. The Readability Group my choose to withdraw this right of use at any time without notice, and shall not be held liable as a result in any way.

Any intellectual property rights in relation to any data or other intellectual information or material generated or submitted by you as a result of using Our online surveys shall be the sole property of The Readability Group. By agreeing to use Our online surveys under these Terms and Conditions you agree to grant The Readability Group with full, unlimited ownership and right to use, reproduce, distribute, publish, sell, transfer and modify any content, data and information submitted or gathered from you for any reason, either commercial or otherwise.

Your Limitations and Responsibilities

Your access to, and all of your use of Our Website, Products, and/or Services must be lawful and must be in compliance with these Terms and Conditions, and any other agreement between you and The Readability Group. When accessing or using the Website, Products, and/or Services, you must behave in a manner that is legal, non-destructive and in accordance with the intended usage of Our Website, Products, and/or Services at all times. You specifically agree to not use Our Website, Products, and/or Services, for any of the following:

In addition, if you contribute or post material to the Website, by submitting information via a form on the Website, or otherwise make material available by means of the Website (any such material, "Content"), you are solely responsible for the content of, and any harm and damages resulting from that Content. That is the case regardless of whether the Content in question constitutes text, graphics, an audio file, or computer software. By submitting Content, you are responsible for and warrant that:

You acknowledge and agree that you are solely responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. The Readability Group Ltd shall take reasonable precautions to prevent the transmission of harmful content from its technology systems to your technology systems.

The Readability Group disclaims any liability for any harm or damages resulting from your access or use of the Website, Products, and/or Services, or access or use of non-The Readability Group websites.

The Readability Group has the right (though not the obligation) to (i) refuse, delete, or remove any Content that, in The Readability Group's reasonable opinion, violates Our policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Website, Products, and/or Services, to any person for any reason, in The Readability Group's sole discretion.


You may terminate your agreement and cease using any of The Readability Group's Website, Products, and/or Services at any time, effective immediately, by disconnecting any electronic software you use to access these and deleting any electronic records or cookies associated with The Readability Group from your computer or device. The Readability Group may terminate its relationship with you, or may terminate or suspend your access to the Website, Products, and/or Services at any time, including the use of any software, (i) if you breach these Terms and Conditions and/or any other agreement with The Readability Group; (ii) if The Readability Group reasonably suspects that you are using the Website, Products, and/or Services to breach the law or infringe third party rights; (iii) if The Readability Group reasonably suspects that you are trying to unfairly exploit or misuse The Readability Group's policies; (iv) if The Readability Group reasonably suspects that you are using the Website, Products, and/or Services fraudulently, or that Products or Services provided to you are being used by a third party fraudulently; (v) if you fail to pay any amounts due to The Readability Group; (vi) you violate any applicable law or regulation. Upon termination of your The Readability Group account for the above reasons, there will be no refund of fees and you will be denied access to the Website, Products and/or the Services, including all of its data.


The configurations and specifications of the Website, including without limitation all content there available, the Products, and the Services may be amended and/or updated from time to time, at the sole discretion of The Readability Group. You are bound by any such changes or updates, unless such changes materially diminish the functionality and value of the Website, Products and/or Services.

Limitation of Warranties

The Readability Group and its licensors make no warranties or representations whatsoever with respect to the Website, Products, and Services, or any linked site or its content, including the content, information and materials on it or the accuracy, completeness, or timeliness of the content, information and materials. We also do not warrant or represent that your access to or use of the Website, Products, and/or Services, or any linked site will be uninterrupted or free of errors or omissions, that defects will be corrected, or that the Website, Products, and/or Services, or any linked site is free of computer viruses or other harmful components. We assume no responsibility, and shall not be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your use of the Products or Services, or your access to, use of, or browsing of the Website, or your downloading or uploading of any Content from or to the Website. If you are dissatisfied with the Website, your sole remedy is to discontinue using the Website.

No advice, results or information, whether oral or written, obtained by you from The Readability Group, or through the Website, shall create any warranty not expressly made herein. The Readability Group does not necessarily endorse, support, sanction, encourage or agree with any content or any user content, or any opinion, recommendation, content, link, data or advice expressed or implied therein, and The Readability Group expressly disclaims any and all liability in connection with any content, materials or information available on or through the Website, Products, and/or Services, created or provided by users or other third parties.

Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

Limitation of Liability

Under no circumstances shall any party, its subsidiaries and affiliates, their respective directors, officers, employees or agents, and other representatives, be liable for any indirect, consequential, incidental, special, or punitive damages, including but not limited to lost profits and business interruption, whether in contract or in tort, including negligence, arising in any way from the use of the Website, Products, Services, and/or the Contents thereof, or of any hyperlinked website even if such party is expressly advised of the possibility of such damages. With the exception of damages related to legally proven or admitted intellectual property infringement caused by Products and/or Services as delivered by a party without any third party content, in no event shall a party's liability exceed the total sums received by The Readability Group from you during the twelve (12) month period immediately prior to the date the damages first occurred.

Your Representations and Warranties

You represent and warrant that your use of the Website, Products, and/or Services will be in accordance with any agreement between you and The Readability Group, the The Readability Group Privacy Policy, these Terms and Conditions, and with any applicable laws and regulations, including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the country in which you reside, and with any other applicable policy or terms and conditions.


Subject to the limitations set forth herein, the Parties agree to defend, indemnify, and hold each other harmless, including its subsidiaries and affiliates, their respective directors, officers, employees or agents, and other representatives, from and against all claims, losses, damages, liabilities, and costs (including but not limited to reasonable attorneys' fees and court costs), arising out of, relating to or in connection with (i) a material violation of these Terms and Conditions, or any agreement between the Parties, or (ii) any allegation that any information or material (including any Content) violates any rights of any third party.

You understand and agree that, by using the Products and/or Services, you are solely responsible for any data, including personally identifiable information, collected or processed via our Products and/or Services. You will defend, indemnify, and hold The Readability Group harmless, without any limitation, for all damages in connection to (alleged) violations of any privacy laws through the use of the Products and/or Services under your account.


The Readability Group will not be liable for any delay in performing or failure to perform any of its obligations to you caused by events beyond its reasonable control. The Readability Group will notify you promptly in writing of the reasons for the delay or stoppage (and the likely duration) and will take all reasonable steps to overcome the delay or stoppage.

You consent that any and all agreements between you and The Readability Group shall be arbitrated, governed by and construed in accordance with the laws of the United Kingdom, without giving effect to the United Nations Convention on the Contracts for the International Sale of Goods. All disputes between you and The Readability Group shall be exclusively resolved by the Courts of the United Kingdom.

Any cause of action against a party, regardless whether in contract, tort or otherwise, must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

If any part of these Terms and Conditions is held invalid or unenforceable, that part will be construed to reflect the Parties' original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of these Terms or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may only assign your rights under these Terms and Conditions to any party that consents to, and agrees to be bound by, the terms hereof in writing. The Readability Group may assign its rights under these Terms and Conditions at its sole discretion. These Terms and Conditions will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns. You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of the Terms and Conditions, or your use of the Website, Products, and/or Services.

Eligibility by Age

The Website is expressly not designed or intended for use by children under the age of 18, and our Products and Services must not be used by children under the age of 18. We do not intentionally gather personal information from visitors who are under the age of 18. If you are under the age of 18, you are not permitted to use any of our Website, Products or Services and you must not submit any personal information to us. By continuing to use any of Our Website, Products or Services you are asserting that you are an adult who is not under the age of 18.